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Awards
Our guests make us continue to enhance and keep up the promise to provide
services that go far beyond expectation. |
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DIANI REEF BEACH RESORT & SPA HAS THE
BEST SERVICE IN AFRICA |
Diani Reef Beach Resort &
Spa has won the ‘Service Excellence Award’ at
the Amarula Best Retreats in Africa Awards 2009,
the prestigious travel awards that celebrate and reward the
rich diversity of retreats throughout Africa and assist in
promoting the continent as a prime destination for first class
world travel. The award recognises the retreat that delivers
excellent service time after time. |
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Situated in Kenya, this resort prides itself in the investment into
the development and maintenance of excellent levels of service which is
driven by employee satisfaction, loyalty and productivity. This ultimately
resonates into unsurpassed customer satisfaction that has won the resorts
numerous accolades for these levels of service.
“The resort’s impeccable attention to detail is translated
from the hands-on management from Aman Bhandari, and evident service training,“
said judge Katherine Joyce, Director, The Business For Wellness, “Nothing
is too much trouble – they go all out for the entire guest experience
from the impeccable presentation, compassionate staff, and stately welcomes
to VIP guests, exceptional cleanliness and one of the best guest feedback
books I have seen.”
A panel of well respected judges rigorously observed and critiqued levels
of service to choose a winner out of a number of entries from across the
African continent. Runners up in this category are the Royal Livingstone
in Zimbabwe (Silver) and Camp Jabulani, in Hoedspruit (Bronze). |
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The Zuri Kumarakom, Kerala Resort & Spa |
ASIA SPA AWARD - Best Resort Spa
in India, 2007
Carlson President’s AWARD for Operational Excellence
2007
ASPIRE AWARD for High Average daily rate
Recommended by Condé Nast Johansens |
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The Zuri White Sands, Goa Resort & Casino |
Carlson President's AWARD for last four
consecutive years |
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Diani Reef Beach Resort & Spa, Kenya |
First Choice Gold Choice Award
'Most Innovative Retreat in Africa' category at the Amarula
Best Retreats in Africa Awards 2008 |
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The Liner, Liverpool |
Nominated for the Large Hotel of the year
at the Annual Tourism Awards 2008 |
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